Beautifully Powerful.

The booking system built by escape room operators, for escape room operators.

No per-booking fees. No retrofitted generic tools. Just software that gets it.

See What's Inside Book a Demo

Booking Phoenix dashboard
1

Built for Escape Rooms. Full stop.

Most booking systems are built for gyms or salons and then bolted onto escape rooms. Booking Phoenix isn't. Every feature exists because an escape room needed it.

Online Booking Widget

An embeddable booking page that drops straight into your website. Clean, mobile-ready, and on-brand.

Real-Time Calendar

Live updates across all staff views. No refreshing, no double-ups, no guesswork.

Public & Private Bookings

Offer public sessions or full private buyouts — and upsell private upgrades at checkout. Your call, every time.

Slot Management

Block slots, set cut-off times, limit capacity, and control exactly what message customers see when a slot isn't available.

Payment Processing

Stripe, Square, Braintree, and more. Take full payment or deposits online — all sorted, no add-ons required.

Gift Vouchers

A fully built-in voucher system — sell e-vouchers directly from your site without needing any third-party tools.

Digital Check-In

QR code check-in, waiver signing, and custom data collection — on your tablet or the customer's own phone.

Advanced Reporting

Room utilisation, lead times, how customers found you, cancellation reasons. Data that actually helps you make decisions.

SMS & Email Reminders

Automated confirmations, reminders, and post-game follow-ups. Fewer no-shows, less time on the phone.

Multi-Location

Running more than one venue? Manage every branch from a single account with fully independent per-location settings.

Staff Permissions

Role-based access so your team sees what's relevant to them — and nothing they shouldn't.

Coupons & Discounts

Create promotional codes, track how they're used, and run special offers without any fuss.

See Every Feature →

A Booking Experience Your Customers Will Actually Enjoy

1

Your customers get a clean, fast way to browse available rooms and lock in a booking — optimised for both desktop and mobile without any extra effort on your end.

Customise the wording for every slot state. "Private Session", "Fully Booked", "Give Us a Call" — you write it, we display it. You're not locked into generic defaults.

The booking widget embeds directly into your existing website. No redirects, no awkward pop-ups. It just fits.
Next feature

A Staff View Built for Busy Days

2

Your team sees everything they need at a glance — upcoming bookings, customer details, slot availability. No digging through menus, no unnecessary steps.

Take walk-in bookings, block a slot, adjust cut-off times, or process a payment on the spot via the built-in point of sale. It's all there when you need it.

Role-based permissions mean front-of-house staff see what's relevant — without access to financial reports or settings they don't need.
Next feature

Know Exactly How Your Business Is Performing

3

The dashboard gives you a live snapshot — bookings today, this week, revenue, occupancy. At a glance, you know where you stand before your first coffee.

Dig deeper with detailed reports: which rooms fill fastest, when customers book ahead, how they found you, and where you're losing them. Real numbers, no fluff.

The kind of insight that most businesses take years to piece together — right there from day one.
Next feature

Reports That Actually Tell You Something

4

Room utilisation, booking lead times, group size trends, cancellation reasons, how customers found you, coupon redemption — all built in, no add-ons required.

See which marketing channels are actually sending people through your door. Understand your quietest rooms. Spot the patterns before they become problems.

Export what you need, share it with your team, and get on with it.
Book a Free Demo
5

Don't just take our word for it

Escape room operators from around the world trust Booking Phoenix to run their business.

Breakout Saint John

Breakout Saint John

I wanted to share my experience and why I ultimately chose Booking Phoenix after researching what seems like a billion systems. Booking Phoenix is an escape room system, built by an escape room owner's wants for his own business.

We've been using Booking Phoenix for a year now. There are always little things I hear about that I'd like added, and Dan has it all on his list once I request it.

I highly recommend everyone seriously consider it. I'm a happy customer and want to share my experience.